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ASTD International Conference & Exposition– May 4-7, Washington DC, USA.

ASTD ICE

The ASTD 2014 International Conference & Exposition brings the training and development industry to life. Each aspect of the industry is covered for every level of practitioner, from CEO to specialist, from dean to student. At ASTD 2014, join more than 9,000 of your learning colleagues from around the globe in Washington, D.C., May 4 - 7, 2014, to share best practices and insights.

Relevant Professional Development
You need to stay current and competitive in today's market. By joining the Australian delegation to ASTD 2014, you will benefit your organization by advancing and fine-tuning your skills, finding new ways to increase efficiencies, and gaining practical knowledge you can put to work the day you return.

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Fotolia 60216328 SAccording to John Tschohl, president of Service Quality Institute and author of "Achieving Excellence Through Customer Service" a significant amount of the money and time companies spend on training is wasted. "Training that is poorly presented goes in one ear and out the other. It's no wonder employees don't change their attitudes or behaviors after they attend a badly presented training session," said Tschohl.

After working in the training field for more than 40 years on six continents, I've seen 10 reasons why group training fails," said Tschohl, also author of Achieving Excellence Through Customer Service.

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InHouseConnect training strategies with the desired business outcomes of your RTO

We live in an increasingly evidence-based business world, where records are continuously used to assess business success. For registered training organisations (RTOs) the evidence-based approach affects all aspects of the organisation where profitability, training needs, learners' needs, compliance, delivery methods, resourcing, training design, technology and other core activities coexist.

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