Participants in online meetings, webinars, and virtual training events want and need them to be great experiences. But what do great experiences look like? The business buzzword answer is that it's all about participant engagement—and for once the buzzword is on track.
Even after many years of online training in business, industry, and academia, there remain many myths concerning this method of delivery.
Online training is impersonal. Online training can be made personal. The leader can post his profile, engage in discussions with the participants, and be available through video, chat, or email. Try using the coffee shop method by creating an informal virtual gathering place to share noncourse-related areas of interest.
"Digital badges are a 21st century credential. Why, in today's hyperlinked, online world, would we depend on an 8.5 x 11 inch piece of paper to carry all the significance of our learning? We've self-reported experience and KSAs for years on paper resumes; 21st century resumes need to be hyperlinked and connected, too. Make a claim, provide evidence."—James Kerr, Instructional Designer, Capital University
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