Training must produce its intended outcome. That is, a specified change needs to have occurred after training is completed. If you cannot validate the training, then you must seriously question why it should be done at all.

Much training is done all around the world every year. Unfortunately, much of the money spent on training may be wasted because organisations do not evaluate the training outcomes. Even with the development of the National Training System, organisations may still be wasting money on the wrong kind of training and may not bother to determine how successful it is or if there is adequate return on the money invested in training and development activities. The introduction of the AQTF Quality Indicators may help RTOs with this issue and even provide valuable data on which to base organisational decisions.

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