In today's global economy, all companies from Fortune 100 powerhouses to small businesses look internationally for opportunities to grow. With so much at stake, trainers and other presenters who represent these companies often feel tremendous pressure to succeed.

Unfortunately, many people use approaches that work in their home countries but aren't effective when they speak to audiences from different cultures. Presenters might be experts on their content, products, or services, but may know little about the audience's culture. This often leads to cultural miscommunication, which can cost companies millions of dollars in lost sales, project delays, and damaged business relationships. Now more than ever, presenters who operate on the global stage need to understand the impact of cultural differences on how they communicate.

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The Vocational Education and Training Accreditation Board (VETAB) recently issued a guideline for RTOs on Organisational Capacity.

The guideline clarifies how registered providers can:

1. Allocate floor space per student for their premises
2. Apply maximum overseas student numbers per class.

This "Guideline" is part of a set of actions VETAB has taken during the last six months in order to improve quality management systems standards of Registered training Organisation in NSW, and as a respond to the industry needs in this area.

The National Code of Practice for Registration Authorities and Providers of Education and Training to Overseas Students 2007 (the National Code 2007) at Standard 14 requires that:

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