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If you are dissatisfied with a decision made by ASQA, you have a number of options:

  1. Consider the reasons for the decision, address the outstanding areas of non-compliance and submit a new application.
  2. Ask ASQA to reassess its position
  3. Ask ASQA to reconsider the decision.
  4. Apply to have the decision reviewed by the Administrative Appeals Tribunal (AAT).

We will consider in this article options 3 and 4.

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What is the audit process with ASQA?

Planning the audit
Once ASQA conducts a risk assessment and determines an audit is required, the lead auditor will usually contact the provider to advise of the scheduled audit and set an audit date (which could be up to several months away), although ASQA does have the authority to conduct an audit of a provider with little or no notice.

The scope and complexity of an audit will vary according to its purpose and the risk rating of the provider being audited. Audits are usually conducted via site visits, although desk-based audits of provider evidence are conducted from time to time. The audit may include a visit to local and interstate delivery sites. ASQA has authority to audit delivery sites located outside Australia.

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Our Director and Principal Consultant Javier Amaro made a presentation to Comunity Colleges Australia on Thursday 14th November 2013.

The event included presentations from:

  • The Hon. Adrian Piccoli MP, NSW Minister for Education
  • ASQA's Commisioner Diane Orr
  • Phil Clarke, General Manager, National Skills Standards Council
  • David Collins, General Manager, State Training Services, NSW Department of Education & Communities
  • Javier Amaro's presentation

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  • Phone: 1300 208 774
  • Address: G.03/25 Solent Circuit, Norwest, NSW, 2153
  • ABN 74 625 075 041 

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